AV Global Studio SRL (“us”, “we”, or “our”) operates the shop.vstudio.lu website (the “Service”) in accordance with the data protection laws applicable in Luxembourg.
Collection and Use of Personal Information
We collect and process personal information for the following purposes:
Order Processing: When you place an order, we collect information necessary to fulfill your order, such as your name, contact details, shipping address, and payment information.
Account Registration: If you create an account, we may collect your login credentials and information you provide in your profile.
Communication: We collect information when you communicate with us, such as through inquiries, feedback, or customer support.
Cookies and Analytics: Our website may use cookies and similar technologies to enhance your experience and collect data about your browsing activities. Please refer to our Cookie Policy for detailed information.
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
Contract Performance: Processing necessary to fulfill our contractual obligations when you make a purchase.
Consent: Processing based on your explicit consent, such as for marketing communications.
Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, provided that it doesn’t override your rights and freedoms.
Disclosure of Personal Information
We may share your personal information with:
Service Providers: Third-party service providers who assist in delivering our services, subject to strict confidentiality obligations.
Legal Compliance: Authorities or legal entities if required to comply with legal obligations or protect our rights.
Business Transfers: Third parties in the event of a corporate sale, merger, or acquisition.
Data Security
We maintain appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
Your Rights
You have the following rights regarding your personal information:
- Access and Rectification: To access and correct inaccuracies in your personal information.
- Erasure: To request the deletion of your personal information under certain circumstances.
- Objection: To object to the processing of your personal information.
- Data Portability: To receive a copy of your personal information in a structured, commonly used, and machine-readable format.
For any inquiries about your rights or to exercise these rights, please contact us at contact@vstudio.lu.
Changes to This Policy
We reserve the right to update our Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be effective upon posting the revised policy on this page.
Acceptance of This Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at contact@vstudio.lu.
Effective Date: 01.01.2024